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🛍️ Welcome to PrimeHub | Your favorite online shopping destination

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Find answers to common questions or contact our support team

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Frequently Asked Questions

Getting Started

How do I create an account?

Click on "Sign Up" in the top right corner, fill in your details, and verify your email address. You can also sign up during checkout....

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Orders

How do I place an order?

Add products to your cart, proceed to checkout, select your shipping address, choose a payment method, and confirm your order....

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Payments

What payment methods do you accept?

We accept credit cards, debit cards, PayPal, and Cash on Delivery (COD) for eligible orders....

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Shipping

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. Delivery times may vary by location....

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Returns & Refunds

What is your return policy?

You can return most items within 7 days of delivery. Items must be unused and in original packaging. Some items may be non-returnable....

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Getting Started

How do I search for products?

Use the search bar at the top of the page. You can search by product name, brand, or keywords. Filters are available to narrow down results....

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All FAQs

Getting Started

How do I create an account?

Orders

How do I place an order?

Shipping

How long does shipping take?

Returns & Refunds

What is your return policy?

Payments

What payment methods do you accept?

Shipping

Do you ship internationally?

Orders

How can I track my order?

Returns & Refunds

How do I request a refund?

Getting Started

How do I search for products?

Payments

Is my payment information secure?